Robert L. Duckett

Skills:

Experience:

Education:

Other:

Overview

I'm looking for remote consulting contracts. I am a champion for intelligent change. I crave efficiency in my work, and in the processes I am asked to support or develop.

I have broad systems experience spanning over 20 years, with focused experience in database management and web development skills.

My gift is the ability to see ways of solving problems that others do not see - and then find a practical, efficient way of getting that solution in place.

If you're looking for a creative, innovative and self-motivated problem solver, please contact me at .

Thank you,

Robert Duckett

To view detailed information, just click on the topic to the left highlighted in blue that interests you.

Click on the

to hide a menu, or the

to show the menu.

Last update: February 1, 2010

Design Skills

Business Analysis - Over my time in various roles, I've often been called upon to develop various kinds of requirements documents, depending on the era, and the culture of the organization I was part of. From this, I have gained much experience in effective translation from business speak, to technical speak. In many ways, I've come to see my role, my talent, is directly related to the simple act of translating from one language to another.
Database Design - Information technology is all about... information. Data is used to store, define, and manage information. There is no point to an application if it does not produce useful information. The design of a database, one of my favorite things to do, is crucial to the success of any application design.
Application Architecture - Over many years of experience, I've seen the fads come and go. I've seen what works, and what is a rehash of something that didn't work 10 years ago. I'm always open to new and exciting discoveries, but I temper that excitement with praticality and the over-arching goal to create an application that works for today, and the future.

Java Skills

Five years experience with Java.
Two years experience writing advanced applications using Java Servlets.
Experience with Orion and JRun servers, architecture design, setup, maintenance. Orion server technology is used in Oracle's Java server.
Familiar with Websphere server from IBM.
Applications include:
- Help Desk Application. Fully integrated with several backend applications including Outlook.
- Practice Management System. Complex project management system for legal practice.
- Credit Check System. Work flow system allowing routing and status checking of internal credit checks for potential customers.
- Internet static page creation system. Generates almost 3000 pages for a static website each night that can easily be indexed.
- Intranet Portal. Complex "My Yahoo" style portal developed inhouse at cost savings of almost $250,000. Saved several months in deployment time, and gave unlimited customization capability for fast changing business needs.
- Docket System. Calendaring and scheduling system interfaced with company email.
- Benefits Enrollment System. Rapidly developed to meet business needs. Handled benefits selections of 1000 people. Saved 40 person-hours of effort that had been done using paper-based system.

Database Skills

Microsoft SQL 2008, 2005, 2000, 7 & 6.5 I have specified, configured hardware, and installed software for several Microsoft SQL 6.5 and 7 servers. For each development project I have been on for the past 5 years, I have also been the DBA, designing and maintaining the database, including performance enhancement, table archiving and maintenance, and backups. I have been using the Structured Query Language (SQL) for over 5 years, and consider myself fluent in it's application.
Oracle
Some experience with PL-SQL and Oracle administration / report writing tools.
VSAM
I have experience working with VSAM files on mainframe platforms, and on PC based platforms.
Other
I also have extensive experience in working with datasets from various sources and creating coherent reports for management. I am well versed in the use of many desktop data applications including; Lotus, Excel, Access, Paradox, dBase and Filemaker Pro.

HTML, XML and Other Web Skills

Eight years experience developing complex HTML based Intranet and Internet sites.
Three years experience using XML data integration techniques and systems.
Five years experience using Active Server Pages:
- Intranet for warehouse operations. Inventory management. Order handling. Real time interface to legacy systems. Reduced operating costs by 44%.
- Data warehouse for Human Resources for major corporation. Tied in over 8,000 data elements, millions of data records, 5 legacy systems. Provided first ever cross-database reporting capabilities.
- In conjunction with datawarehouse, architected process, workflow and system to allow tracking of reporting relationships. Provided real-time organization charts for first time in corporations history.
- Architected one-login process for Intranet systems at 50,000 employee corporation.
- Developed corporate phone book. Still in use today.
One year of experience developing WML based site. Mainly for integration with company phone book.
Experienced with PDF and Flash creation.
Knowledgeable in use and installation of numerous other browser plug in technologies.
Internet expert:
- Research. Finding answers to questions, or learning about new technologies.
- Security. Hacking prevention.
- Privacy maintenance.

Programming Language Skills

.Net C# - Knowledgeable
Java - Expert.
T-SQL - Expert.
HTML - Expert.
ASP - Expert
PHP - Good knowledge
Metastorm - Expert
Pascal - Some applications in college. Used also in Borland type development tools.
C++ - Some knowledge.
Visual Basic - Have built several applications.
dBase - III through V
Basic - Compiled and Interpretive. Expert.
Assembly - for 8088 processor.
Cobol - I may be dating myself, but I have some basic understanding.
Paradox - Good knowledge
Delphi - Good knowledge
Perl - Some experience

Management Skills

Managed 30 person training department while in US Navy for two years. Responsible for assisting supervisor with budget, personnel evaluation, training of new arrivals to ship.
Supervisor of 7 person call center responsible for warehouse operations for four years. Extensive customer service interaction. Responsible for budget, personnel, and technical issues.
Attented numerous corporate and self-assigned management courses.
Received American Management Association certification.

Software

Design: ERWin
Database: Microsoft SQL 2008/2005, 2000, 7, 6.5, Sybase 4.2, MySQL 5, dBase 1,2 and 3, Paradox.
Email Systems: Outlook, Groupwise, SMTP, POP, Exchange server setup.
Desktop applications: Microsoft office, Lotus, Access, Excel, Word, Wordperfect, Wordstar, IE 1-6, Netscape, Mosaic, Lynx.
Graphics: Paint Shop Pro, Photoshop, Livemotion.
Networking: Novell, NeXT, NT 4.0, Windows 2000 (Administration, Configuration)
Operating Systems: CPM, DOS, Win3.1, Win95, Win98, Win2000, MacOS 9 and 10, NeXT, Unix, Linux.
Development: dBase, Paradox, Powerbuilder, JBuilder, Visual Basic, EditPlus.
Numerous other business specific applications.

Hardware

Intel Desktop - assembly, maintenance.
Intel Server, Raid - configuration, maintenance.
NeXT - network administration.
Novell - cable and server installation, maintenance.
Macintosh - 802.11b setup. Desktop setup.
IBM 5494/AS400 interface - installation, configuration, maintenance.
AS400 - installation, configuation, maintenace.
Various pre-IBM PC computer systems.

Washington State Department of Transportation - Data Architect - March 2008 to Present.

Purchase Card Management System - Designed database for agency wide application to manage purchase card transactions, and reconcile with the legacy accounting system. Effort included extensive research into PCI Data Security Standards.
Federal Aid for Local Agencies - Designed database for an application to be used by all transportation agencies within the state that request Federal money from FHWA for their projects.
Financial Data Mart - This effort involved bringing together multiple stakeholders from throughout the agency to build an addition to the Data Warehouse allowing users to report on accounting and budget data. The mart has 12 facts, and over 50 dimensions. This effort also took advantage of SQL Server partitioning on the main General Ledger fact, which contains millions of rows from over 18 years of transactions.
Commute Trip Reporting - An effort to provide a reporting database and an application to import survey files.
Environmental Services Applications - Several applications were designed, and integrated to meet requirements placed on the agency to meet environmental commitments during construction, and for normal operations.
Maintenance Activity Tracking - This database not only tracks maintenance activities, and allows the maintenance supervisor to change maintenance steps and survey questions as the business changes, but also interacts with the environmental data to provide integration when a non compliant event is observed.
Several other efforts are ongoing.

Consultant, 2006 to 2008

Metastorm Consulting - Consulting services for various clients using Metastorm workflow product. Tasks included new installations, upgrade of existing installations, enhancements, and creation of new workflows.

Projects including upgrade of Metastorm to version 7, development of workflow solutions for internal use at an HR services provider. Design of tables, stored procedures and functions in Microsoft SQL Server 2000. Work with Oracle databases.

CIGNA Group Insurance, July 2005 to August 2006

Production Support Developer - Responsible for several mission critical transactional and reporting applications. Provided 24/7 production support as well as development of enhancements and program fixes. Worked with DB2 mainframe databases, DB2 AIX databases, and SQL 2000 databases. Programs written in Java and Visual Basic. Also heavy use of unix scripting, and Hyperion reporting.

Utilizing knowledge of Java, Microsoft SQL, DB2, Unix, C# .Net. Responsible for processes that moved data from Mainframe databases, UDB database, and SQL Server databases to central SQL databases in support of a customer facing reporting web application.

Duane Morris LLP, August 2000 to May 2005

Internet Developer - Developed company internet site using XML templates, Java servlets, Javascript, Microsoft SQL 7, Microsoft Index Server and Active Server Pages. Created site that solves many of the difficult content update problems, allowing easy maintenance for both business and technical personnel. Also developed numerous Active Server Page and Java servlet applications.
- Practice Management System. Complex project management system for legal practice.
- Credit Check System. Work flow system allowing routing and status checking of internal credit checks for potential customers.
- Internet static page creation system. Generates almost 3000 pages for a static website each night that can easily be indexed.
- Intranet Portal. Complex "My Yahoo" style portal developed inhouse at cost savings of almost $250,000. Saved several months in deployment time, and gave unlimited customization capability for fast changing business needs.
- Docket System. Calendaring and scheduling system interfaced with company email.
- Benefits Enrollment System. Rapidly developed to meet business needs. Handled benefits selections of 1000 people. Saved 40 person-hours of effort that had been done using paper-based system.
Database Administrator - responsible for sizing multi-processor SQL servers, configuration, setup, maintenance, and troubleshooting. On pager support for late night problem resolution via remote administration.
Technical Consultant - review potential new software packages for integration costs, feasibility, and acceptibility based on understanding of business needs.
Workflow Developer - Create solutions using Metastorm, integrated with legacy and web applications to perform various internal workflow processes that are business critical to the firm.

CIGNA, March 1995 to August 2000

Human Resources Systems February 1999 - August 2000

System Developer - Developed Human Resources reporting data warehouse, using data from various mainframe and server based HR systems, using ASP and Intranet technologies. Worked to creatively solve difficult problems that had prevented a successful implementation during previous attempts. Delivered project from conception to production in less than 5 months, due to unique development tactics. Engineered one login solution for multiple intranet applications on corporate web site. Engineered solutions regarding corporate organizational hierarchy for use in various applications, including newly acquired corporate expense system. Continued to develop XML reports for use with PDA in order to monitor web site performance.
Systems Consultant - Considered technical expert, both within department, and in various business units supported by HR&S Systems.

Printing & Distribution March 1995 - February 1999

System Developer - Using Paradox, Access and Visual Basic, develop applications to integrate legacy systems, and to create advanced processes that use the full advantage of today's software technology without replacing older database systems. Created an automated work flow system, allowing a 44% reduction in Inventory Management Processing expenses. Develop Intranet applications to allow for order entry, inquiry, and inventory management using Active Server Pages. Developed Mobile Active Channel using ASP's, XML, Internet Explorer 4.0 and Windows CE to provide inventory status report updates to PDA. Manage multiple projects regarding system development and integration with legacy systems.
Systems Consultant - Primary resource for systems related issues in Warehousing and Distribution. Provide technical and project leadership using software-engineering techniques to meet business needs.
Financial - Responsible for over $12 million per year in chargeback billing. Create automated processes that extract billing information from legacy systems, manipulate, verify, and create billing feeds to the CIGNA Expense System mainframe.
Assistant Network Administrator - Assist in maintaining a 100 user Wide Area network using IPX and TCP/IP protocol, with two NT 4.0 servers, one Web server, and multiple automated work stations. Maintain connectivity to remote AS/400 system using 5494 Controller and SNA Server. Installed and act as DBA for Microsoft SQL database running on an NT 4.0 Server.
Database Administrator - Responsible for Inventory Control System. Performed major upgrade of system from COBOL based to Powerbuilder / SQL based system. Also responsible for some data on remote AS/400. Run reports, maintain databases, setup users, and ensure system operability during working hours.
Manager - Responsible for staff of six personnel performing customer service, report writing, system auditing, and related project functions.

Proprietary Financial Products, August 1994 to March 1995

System Developer - Developed Web server for demonstration of new financial product. Connected HTML forms interface to Sybase database, using CGI script and Perl. Also developed web systems to run executables on remote host located at Princeton University. Worked as general systems consultant to management.
Network Administrator - Responsible for operation and security of ten computer network composed of various Mac, PC, and NeXT clients running on Unix network with T1 connectivity to the Internet. Maintained backup of over 4 Gig of data, a 3 node communications server, and a local AS/400.
Graphic Artist - Designed presentations for setup of strategic alliance between PFP and various companies including Goldman Sachs, MasterCard, Chase, AT&T, and FannieMae.

SignBlasters, March 1994 to August 1994

Graphic Artist - Using CorelDraw, Photoshop, SignLab, create sign renderings, and transfer designs to computer cutting/plotting machine. Designs are mechanically accurate. Work with customers to meet their business needs in regards to advertising.

CommScope, Inc. January 1994 - March 1994

Computer Technician - Built, repaired, installed variety of PC equipment from XT's to Pentiums. Worked on variety of peripherial equipment including HP printers, scanners, modems, mulitmedia, and TCP/IP Unix, AS400 Network cards. Installed a variety of software including Lotus SmartSuite, Windows 3.1 and 3.11, Dos 6.2. Assisted company employees with software and hardware questions.

United States Navy, August 1986 to December 1993

Atlantic Master Communications Station March 1993 - November 1993

System Developer - Author of several dBase programs enabling tracking of parking for the site as well as tracking of trouble calls. Answered trouble calls, repaired equipment, added memory to computers and printers, replaced hard drives, and solved software and LAN conflicts.
Graphic Designer - Using various software, designed slide show presentations and graphics for the command. Software used includes Videoshow Presentation, Windows, Corel Draw, Harvard Graphics, and WordPerfect 6.0.
Instructor - Taught three day classes of ten to twelve persons each week on subjects including hardware, using MS-Dos, and WordPerfect 5.1.

USS Mississippi, Norfolk VA. May 1991 - March 1993

Reactor Training Division Manager - Guided training for up to 40 individuals on engineering principles, theories, and reactor operation. Presented weekly lectures on reactor control and operation. Computer generate exams for engineering qualifications and DOE inspections. Developed software to track and maintain records of qualifications for over 200 personnel. Generate monthly, and annual reports for Commanding Officer concerning qualifications. Generate drawings of various engineering systems, showing system integration, using computer.
Computer Security Officer - Responsible for security, operation, and maintenance of all personal computers in Engineering Department. Available at all hours to answer software questions, repair equipment, install applicable software, and maintaining computers clean in shipboard environment.

Nuclear Prototype D1G, Ballston Spa, NY September 1988 - May 1991

Reactor Operator - Senior reactor operator responsible for fault analysis, repair and alignment on all reactor controls systems. Operate complex nuclear reactor, while training students on its operation. Performed major rewiring of reactor plant control panel, saving over $30,000 in contractor costs. Awarded commendations from both Plant Manager and Commanding Officer for maintenance and operational abilities.
Instructor - Supervised both officer and enlisted personnel in operator qualifications. Instructed personnel in basic and complex reactor operations, instrumentation and control maintenance.
Quality Control Inspector - Responsible for verifying work of both Navy and contractor personnel on reactor control and instrumentation equipment. Maintain database of, write and review maintenance procedures.

Training Status Orlando, FL August 1986 - September 1988

Attended Naval service schools. Utilized computer skills as lab assistant in Electronics School to design a training handout. Received award as best radar technician during Electronics School.

KeyLogic August 1984 to April 1985

Programmer/Consultant - Authored programs in dBase for Duke University Housing authority, and State of Minnesota. Attend Novell school. Install and maintain Novell networks both in house and for customers.

Mid America Distributors Durham NC April 1985 - July 1986

Night Administrator - Worked as night DEC mini-computer administrator while attending classes at UNC Chapel Hill.

Piedmont Microsystems June 1983 to August 1984

Programmer/Consultant - Performed hardware installations and sales on numerous types of systems. Authored programs for order entry, inventory control, payroll, and specialized applications. Worked on site with customers to install hardware, customize software, based on understanding their business needs.

Certifications & Awards

American Management Association
Secret level security clearance in US Navy
Maintenance Award, Naval Electronics School
Various citations from Naval Service
US Navy Good Conduct Medal
US Navy National Defense Medal

Bachelor's of Science in Computer Science

Transcript available upon request.

Other College

Two years college level training in US Navy, Nuclear Operations.
Two years college, University of North Carolina at Chapel Hill.
Limestone University, Charleston, SC.
American Management Association courses.

Navy Schools Attended

Naval Nuclear Power School, 9th in class of 450.
Naval Electronics School, 2nd in class of 22. Class leader.
Naval Advanced Electronics Maintenace School, 1st in class of 10.
Computer Security

St Stephens High School

Graduated 5th in class of 250. SAT score of 1310.

Radio Amatuer Civil Emergency Service

Performed tasks related to emergency communications in support of New Jersey State, Camden County, and Federal (FEMA) operations.
- Weekly communication nets
- Drills
- NY WTC disaster
Taken various on-line and in class training (FEMA courses)
- IS-1 Emergency Program Manager
- IS-2 Emergency Preparedness, USA
- IS-3 Radiological Emergency Management
- IS-7 A Citizen's Guide to Disaster Assistance
- IS-288 - The Role of Voluntary Agencies in Emergency Management
- IS-301 - Radiological Emergency Response
- IS-324 - Community Hurricane Preparedness
- IS-100, 200, 700, 800 - Incident Command System
- CERT (Community Emergency Response Team) Training (6 week course)

		Robert L. Duckett

		PO Box 45, Littlerock, WA 98556 360-977-5159


Skills: Experience: Education: Other: Overview Design Java SQL/DBA HTML/XML/WML Management Languages Software Hardware 2008-present 2006-2008 2005-2006 2000-2005 1995-2000 1994-1995 1986-1994 1985-1986 1983-1985 Certifications Education Navy High School Community Word Resume			Overview I'm looking for remote consulting contracts. I am a champion for intelligent change. I crave efficiency in my work, and in the processes I am asked to support or develop. I have broad systems experience spanning over 20 years, with focused experience in database management and web development skills. My gift is the ability to see ways of solving problems that others do not see - and then find a practical, efficient way of getting that solution in place. If you're looking for a creative, innovative and self-motivated problem solver, please contact me at . Thank you, Robert Duckett To view detailed information, just click on the topic to the left highlighted in blue that interests you. Click on the to hide a menu, or the to show the menu. Last update: February 1, 2010 Design Skills Business Analysis - Over my time in various roles, I've often been called upon to develop various kinds of requirements documents, depending on the era, and the culture of the organization I was part of. From this, I have gained much experience in effective translation from business speak, to technical speak. In many ways, I've come to see my role, my talent, is directly related to the simple act of translating from one language to another. Database Design - Information technology is all about... information. Data is used to store, define, and manage information. There is no point to an application if it does not produce useful information. The design of a database, one of my favorite things to do, is crucial to the success of any application design. Application Architecture - Over many years of experience, I've seen the fads come and go. I've seen what works, and what is a rehash of something that didn't work 10 years ago. I'm always open to new and exciting discoveries, but I temper that excitement with praticality and the over-arching goal to create an application that works for today, and the future. Java Skills Five years experience with Java. Two years experience writing advanced applications using Java Servlets. Experience with Orion and JRun servers, architecture design, setup, maintenance. Orion server technology is used in Oracle's Java server. Familiar with Websphere server from IBM. Applications include: Help Desk Application. Fully integrated with several backend applications including Outlook. Practice Management System. Complex project management system for legal practice. Credit Check System. Work flow system allowing routing and status checking of internal credit checks for potential customers. Internet static page creation system. Generates almost 3000 pages for a static website each night that can easily be indexed. Intranet Portal. Complex "My Yahoo" style portal developed inhouse at cost savings of almost $250,000. Saved several months in deployment time, and gave unlimited customization capability for fast changing business needs. Docket System. Calendaring and scheduling system interfaced with company email. Benefits Enrollment System. Rapidly developed to meet business needs. Handled benefits selections of 1000 people. Saved 40 person-hours of effort that had been done using paper-based system. Database Skills Microsoft SQL 2008, 2005, 2000, 7 & 6.5 I have specified, configured hardware, and installed software for several Microsoft SQL 6.5 and 7 servers. For each development project I have been on for the past 5 years, I have also been the DBA, designing and maintaining the database, including performance enhancement, table archiving and maintenance, and backups. I have been using the Structured Query Language (SQL) for over 5 years, and consider myself fluent in it's application. Oracle Some experience with PL-SQL and Oracle administration / report writing tools. VSAM I have experience working with VSAM files on mainframe platforms, and on PC based platforms. Other I also have extensive experience in working with datasets from various sources and creating coherent reports for management. I am well versed in the use of many desktop data applications including; Lotus, Excel, Access, Paradox, dBase and Filemaker Pro. HTML, XML and Other Web Skills Eight years experience developing complex HTML based Intranet and Internet sites. Three years experience using XML data integration techniques and systems. Five years experience using Active Server Pages: Intranet for warehouse operations. Inventory management. Order handling. Real time interface to legacy systems. Reduced operating costs by 44%. Data warehouse for Human Resources for major corporation. Tied in over 8,000 data elements, millions of data records, 5 legacy systems. Provided first ever cross-database reporting capabilities. In conjunction with datawarehouse, architected process, workflow and system to allow tracking of reporting relationships. Provided real-time organization charts for first time in corporations history. Architected one-login process for Intranet systems at 50,000 employee corporation. Developed corporate phone book. Still in use today. One year of experience developing WML based site. Mainly for integration with company phone book. Experienced with PDF and Flash creation. Knowledgeable in use and installation of numerous other browser plug in technologies. Internet expert: Research. Finding answers to questions, or learning about new technologies. Security. Hacking prevention. Privacy maintenance. Programming Language Skills .Net C# - Knowledgeable Java - Expert. T-SQL - Expert. HTML - Expert. ASP - Expert PHP - Good knowledge Metastorm - Expert Pascal - Some applications in college. Used also in Borland type development tools. C++ - Some knowledge. Visual Basic - Have built several applications. dBase - III through V Basic - Compiled and Interpretive. Expert. Assembly - for 8088 processor. Cobol - I may be dating myself, but I have some basic understanding. Paradox - Good knowledge Delphi - Good knowledge Perl - Some experience Management Skills Managed 30 person training department while in US Navy for two years. Responsible for assisting supervisor with budget, personnel evaluation, training of new arrivals to ship. Supervisor of 7 person call center responsible for warehouse operations for four years. Extensive customer service interaction. Responsible for budget, personnel, and technical issues. Attented numerous corporate and self-assigned management courses. Received American Management Association certification. Software Design: ERWin Database: Microsoft SQL 2008/2005, 2000, 7, 6.5, Sybase 4.2, MySQL 5, dBase 1,2 and 3, Paradox. Email Systems: Outlook, Groupwise, SMTP, POP, Exchange server setup. Desktop applications: Microsoft office, Lotus, Access, Excel, Word, Wordperfect, Wordstar, IE 1-6, Netscape, Mosaic, Lynx. Graphics: Paint Shop Pro, Photoshop, Livemotion. Networking: Novell, NeXT, NT 4.0, Windows 2000 (Administration, Configuration) Operating Systems: CPM, DOS, Win3.1, Win95, Win98, Win2000, MacOS 9 and 10, NeXT, Unix, Linux. Development: dBase, Paradox, Powerbuilder, JBuilder, Visual Basic, EditPlus. Numerous other business specific applications. Hardware Intel Desktop - assembly, maintenance. Intel Server, Raid - configuration, maintenance. NeXT - network administration. Novell - cable and server installation, maintenance. Macintosh - 802.11b setup. Desktop setup. IBM 5494/AS400 interface - installation, configuration, maintenance. AS400 - installation, configuation, maintenace. Various pre-IBM PC computer systems. Washington State Department of Transportation - Data Architect - March 2008 to Present. Purchase Card Management System - Designed database for agency wide application to manage purchase card transactions, and reconcile with the legacy accounting system. Effort included extensive research into PCI Data Security Standards. Federal Aid for Local Agencies - Designed database for an application to be used by all transportation agencies within the state that request Federal money from FHWA for their projects. Financial Data Mart - This effort involved bringing together multiple stakeholders from throughout the agency to build an addition to the Data Warehouse allowing users to report on accounting and budget data. The mart has 12 facts, and over 50 dimensions. This effort also took advantage of SQL Server partitioning on the main General Ledger fact, which contains millions of rows from over 18 years of transactions. Commute Trip Reporting - An effort to provide a reporting database and an application to import survey files. Environmental Services Applications - Several applications were designed, and integrated to meet requirements placed on the agency to meet environmental commitments during construction, and for normal operations. Maintenance Activity Tracking - This database not only tracks maintenance activities, and allows the maintenance supervisor to change maintenance steps and survey questions as the business changes, but also interacts with the environmental data to provide integration when a non compliant event is observed. Several other efforts are ongoing. Consultant, 2006 to 2008 Metastorm Consulting - Consulting services for various clients using Metastorm workflow product. Tasks included new installations, upgrade of existing installations, enhancements, and creation of new workflows. Projects including upgrade of Metastorm to version 7, development of workflow solutions for internal use at an HR services provider. Design of tables, stored procedures and functions in Microsoft SQL Server 2000. Work with Oracle databases. CIGNA Group Insurance, July 2005 to August 2006 Production Support Developer - Responsible for several mission critical transactional and reporting applications. Provided 24/7 production support as well as development of enhancements and program fixes. Worked with DB2 mainframe databases, DB2 AIX databases, and SQL 2000 databases. Programs written in Java and Visual Basic. Also heavy use of unix scripting, and Hyperion reporting. Utilizing knowledge of Java, Microsoft SQL, DB2, Unix, C# .Net. Responsible for processes that moved data from Mainframe databases, UDB database, and SQL Server databases to central SQL databases in support of a customer facing reporting web application. Duane Morris LLP, August 2000 to May 2005 Internet Developer - Developed company internet site using XML templates, Java servlets, Javascript, Microsoft SQL 7, Microsoft Index Server and Active Server Pages. Created site that solves many of the difficult content update problems, allowing easy maintenance for both business and technical personnel. Also developed numerous Active Server Page and Java servlet applications. Practice Management System. Complex project management system for legal practice. Credit Check System. Work flow system allowing routing and status checking of internal credit checks for potential customers. Internet static page creation system. Generates almost 3000 pages for a static website each night that can easily be indexed. Intranet Portal. Complex "My Yahoo" style portal developed inhouse at cost savings of almost $250,000. Saved several months in deployment time, and gave unlimited customization capability for fast changing business needs. Docket System. Calendaring and scheduling system interfaced with company email. Benefits Enrollment System. Rapidly developed to meet business needs. Handled benefits selections of 1000 people. Saved 40 person-hours of effort that had been done using paper-based system. Database Administrator - responsible for sizing multi-processor SQL servers, configuration, setup, maintenance, and troubleshooting. On pager support for late night problem resolution via remote administration. Technical Consultant - review potential new software packages for integration costs, feasibility, and acceptibility based on understanding of business needs. Workflow Developer - Create solutions using Metastorm, integrated with legacy and web applications to perform various internal workflow processes that are business critical to the firm. CIGNA, March 1995 to August 2000 Human Resources Systems February 1999 - August 2000 System Developer - Developed Human Resources reporting data warehouse, using data from various mainframe and server based HR systems, using ASP and Intranet technologies. Worked to creatively solve difficult problems that had prevented a successful implementation during previous attempts. Delivered project from conception to production in less than 5 months, due to unique development tactics. Engineered one login solution for multiple intranet applications on corporate web site. Engineered solutions regarding corporate organizational hierarchy for use in various applications, including newly acquired corporate expense system. Continued to develop XML reports for use with PDA in order to monitor web site performance. Systems Consultant - Considered technical expert, both within department, and in various business units supported by HR&S Systems. Printing & Distribution March 1995 - February 1999 System Developer - Using Paradox, Access and Visual Basic, develop applications to integrate legacy systems, and to create advanced processes that use the full advantage of today's software technology without replacing older database systems. Created an automated work flow system, allowing a 44% reduction in Inventory Management Processing expenses. Develop Intranet applications to allow for order entry, inquiry, and inventory management using Active Server Pages. Developed Mobile Active Channel using ASP's, XML, Internet Explorer 4.0 and Windows CE to provide inventory status report updates to PDA. Manage multiple projects regarding system development and integration with legacy systems. Systems Consultant - Primary resource for systems related issues in Warehousing and Distribution. Provide technical and project leadership using software-engineering techniques to meet business needs. Financial - Responsible for over $12 million per year in chargeback billing. Create automated processes that extract billing information from legacy systems, manipulate, verify, and create billing feeds to the CIGNA Expense System mainframe. Assistant Network Administrator - Assist in maintaining a 100 user Wide Area network using IPX and TCP/IP protocol, with two NT 4.0 servers, one Web server, and multiple automated work stations. Maintain connectivity to remote AS/400 system using 5494 Controller and SNA Server. Installed and act as DBA for Microsoft SQL database running on an NT 4.0 Server. Database Administrator - Responsible for Inventory Control System. Performed major upgrade of system from COBOL based to Powerbuilder / SQL based system. Also responsible for some data on remote AS/400. Run reports, maintain databases, setup users, and ensure system operability during working hours. Manager - Responsible for staff of six personnel performing customer service, report writing, system auditing, and related project functions. Proprietary Financial Products, August 1994 to March 1995 System Developer - Developed Web server for demonstration of new financial product. Connected HTML forms interface to Sybase database, using CGI script and Perl. Also developed web systems to run executables on remote host located at Princeton University. Worked as general systems consultant to management. Network Administrator - Responsible for operation and security of ten computer network composed of various Mac, PC, and NeXT clients running on Unix network with T1 connectivity to the Internet. Maintained backup of over 4 Gig of data, a 3 node communications server, and a local AS/400. Graphic Artist - Designed presentations for setup of strategic alliance between PFP and various companies including Goldman Sachs, MasterCard, Chase, AT&T, and FannieMae. SignBlasters, March 1994 to August 1994 Graphic Artist - Using CorelDraw, Photoshop, SignLab, create sign renderings, and transfer designs to computer cutting/plotting machine. Designs are mechanically accurate. Work with customers to meet their business needs in regards to advertising. CommScope, Inc. January 1994 - March 1994 Computer Technician - Built, repaired, installed variety of PC equipment from XT's to Pentiums. Worked on variety of peripherial equipment including HP printers, scanners, modems, mulitmedia, and TCP/IP Unix, AS400 Network cards. Installed a variety of software including Lotus SmartSuite, Windows 3.1 and 3.11, Dos 6.2. Assisted company employees with software and hardware questions. United States Navy, August 1986 to December 1993 Atlantic Master Communications Station March 1993 - November 1993 System Developer - Author of several dBase programs enabling tracking of parking for the site as well as tracking of trouble calls. Answered trouble calls, repaired equipment, added memory to computers and printers, replaced hard drives, and solved software and LAN conflicts. Graphic Designer - Using various software, designed slide show presentations and graphics for the command. Software used includes Videoshow Presentation, Windows, Corel Draw, Harvard Graphics, and WordPerfect 6.0. Instructor - Taught three day classes of ten to twelve persons each week on subjects including hardware, using MS-Dos, and WordPerfect 5.1. USS Mississippi, Norfolk VA. May 1991 - March 1993 Reactor Training Division Manager - Guided training for up to 40 individuals on engineering principles, theories, and reactor operation. Presented weekly lectures on reactor control and operation. Computer generate exams for engineering qualifications and DOE inspections. Developed software to track and maintain records of qualifications for over 200 personnel. Generate monthly, and annual reports for Commanding Officer concerning qualifications. Generate drawings of various engineering systems, showing system integration, using computer. Computer Security Officer - Responsible for security, operation, and maintenance of all personal computers in Engineering Department. Available at all hours to answer software questions, repair equipment, install applicable software, and maintaining computers clean in shipboard environment. Nuclear Prototype D1G, Ballston Spa, NY September 1988 - May 1991 Reactor Operator - Senior reactor operator responsible for fault analysis, repair and alignment on all reactor controls systems. Operate complex nuclear reactor, while training students on its operation. Performed major rewiring of reactor plant control panel, saving over $30,000 in contractor costs. Awarded commendations from both Plant Manager and Commanding Officer for maintenance and operational abilities. Instructor - Supervised both officer and enlisted personnel in operator qualifications. Instructed personnel in basic and complex reactor operations, instrumentation and control maintenance. Quality Control Inspector - Responsible for verifying work of both Navy and contractor personnel on reactor control and instrumentation equipment. Maintain database of, write and review maintenance procedures. Training Status Orlando, FL August 1986 - September 1988 Attended Naval service schools. Utilized computer skills as lab assistant in Electronics School to design a training handout. Received award as best radar technician during Electronics School. KeyLogic August 1984 to April 1985 Programmer/Consultant - Authored programs in dBase for Duke University Housing authority, and State of Minnesota. Attend Novell school. Install and maintain Novell networks both in house and for customers. Mid America Distributors Durham NC April 1985 - July 1986 Night Administrator - Worked as night DEC mini-computer administrator while attending classes at UNC Chapel Hill. Piedmont Microsystems June 1983 to August 1984 Programmer/Consultant - Performed hardware installations and sales on numerous types of systems. Authored programs for order entry, inventory control, payroll, and specialized applications. Worked on site with customers to install hardware, customize software, based on understanding their business needs. Certifications & Awards American Management Association Secret level security clearance in US Navy Maintenance Award, Naval Electronics School Various citations from Naval Service US Navy Good Conduct Medal US Navy National Defense Medal Bachelor's of Science in Computer Science Transcript available upon request. Other College Two years college level training in US Navy, Nuclear Operations. Two years college, University of North Carolina at Chapel Hill. Limestone University, Charleston, SC. American Management Association courses. Navy Schools Attended Naval Nuclear Power School, 9th in class of 450. Naval Electronics School, 2nd in class of 22. Class leader. Naval Advanced Electronics Maintenace School, 1st in class of 10. Computer Security St Stephens High School Graduated 5th in class of 250. SAT score of 1310. Radio Amatuer Civil Emergency Service Performed tasks related to emergency communications in support of New Jersey State, Camden County, and Federal (FEMA) operations. Weekly communication nets Drills NY WTC disaster Taken various on-line and in class training (FEMA courses) IS-1 Emergency Program Manager IS-2 Emergency Preparedness, USA IS-3 Radiological Emergency Management IS-7 A Citizen's Guide to Disaster Assistance IS-288 - The Role of Voluntary Agencies in Emergency Management IS-301 - Radiological Emergency Response IS-324 - Community Hurricane Preparedness IS-100, 200, 700, 800 - Incident Command System CERT (Community Emergency Response Team) Training (6 week course)